If you make any progress on this issue please let me know. But if it's there user are unable to authenticate.Īs we are using single signon and onesign with smart card this credential screen shouldn't be there anyway. The black screen disapeared and now the users are randomly seeing the lock screen with sometimes no credentials field. User could not reconnect to their disconnected sessions randomly and they had black screens.Īs this looked like a imprivata issue we update onesign to 7.2 and citrix workspace to. The issue started after the installation of these updates/hotfixes Fixed: Windows 10 Password Box Not Showing up on Login Screen click the power icon go to startup settings choose restart button enter the safe mode enter. to sleep after you close the lid, but the login screen doesnt appear. Does it solve the problem by upgrading the workspace app on the endpoint to 1912 CU1? Set your Windows 10 laptop to ask for sign-in upon wake up with these easy steps. It looks like we have the same problem here. 'Īnyone knows where ' relates to ? Citrix Internal support system code ? The issue occurs when you upgrade Citrix Workspace app for Windows to version 1911 or later. 'When you use single sign-on in a VDA environment, a splash screen might appear.

1063 CU1 LTSR on some clients.Īny tips or advice on this issue is welcome.įound this fixed issue in the release notes but I'm not shure what they mean with 'Splash screen'. Try it again and see if it fixes your issue of no login screen. You could read step-by-step tutorial with more images. 5) Then you can login Windows 10 as administrator without password. 4) Click Reboot, when a confirm message pops up, remove your USB, click Yes to restart the computer. Follow the on-screen instructions to finish setting up a new user account. 3) Click reset password, when a confirm message pops up, click Yes. Click Other people on the left, then choose Add someone else to this PC. Once in Safe Mode, press the Windows logo key and I at the same time. We cannot reproduce the issue and seems to happen randomly.Ĭurrently testing. if you’re not familiar with Windows Safe Mode, you can check this post for more instructions about how to enter Safe Mode in Windows 10. The client side is windows 10 based(1809) with Imprivata Onesign(7.2) and Citrix Workspace App 19.12.0.19 LTSR using the fastconnect api

The session gets connected to the vdi but there is no passthrough or credentials field showing.ĭirector shows HDX as connection type so it's not the console I assume. Currently working on an issue where users are unable to reconnect to their vdi desktop randomly.

Windows 10 no login prompt